Pre-Collection Services
Early Intervention That Encourages Action—Without Escalation
Our Approach
What You Can Expect
Not every account needs to go into collections. Sometimes, all it takes is a firm but friendly reminder to prompt payment. That’s where CCI’s pre-collection service comes in.
Designed to reduce your Days Sales Outstanding (DSO) and ease your AR burden, our pre-collection process is a low-pressure but high-impact way to encourage customers to take action—before the issue becomes a serious delinquency. We serve as an external reminder, delivering professional outreach that reinforces your internal efforts and preserves goodwill.
Branded 90-day payment request letters
We send professional, CCI-branded letters that prompt payment while maintaining a respectful tone and your reputation.
Courtesy follow-up calls or emails
Our team follows up with gentle reminders to encourage resolution—without escalating the situation.
Free demand letter options available
We offer no-cost demand letters as a first step, giving you a risk-free way to encourage payment.
Services
Polished, Professional, and Proven Effective
Our pre-collection process uses the CCI name and reputation to get your customers’ attention. We send branded demand letters and follow up with gentle communication—encouraging timely payment without damaging your business relationship.
It’s an ideal solution for businesses that want to speed up slow payers while still maintaining a positive customer experience. You stay on good terms with your clients, and we help ensure you get paid faster.
Full Collections
We recover your past-due commercial accounts under the CCI name with urgency, professionalism, and zero risk—no recovery, no fee.
Liquidations
We give new life to written-off or aged receivables, using skip-tracing, negotiation, and legal escalation to maximize recovery on difficult debt.
Outsourcing / First Party Collections
Our team works under your company name to manage receivables as an extension of your brand, delivering professional follow-up without increasing internal workload.
FAQ
Frequently Asked Questions – Pre Collections
What’s the difference between pre-collection and full collection?
Pre-collection is a lighter, non-escalated approach that uses payment reminders to prompt action without initiating formal collection efforts.
How soon should I send an account to pre-collection?
We recommend starting around 30–60 days past due, before the account becomes a serious delinquency.
Will my customers know it’s from a collection agency?
Yes, we send notices using the CCI name, but the tone is respectful and non-aggressive to maintain goodwill.
Get Started
Let’s Give Them the Nudge They Need
Get ahead of problem accounts with pre-collection strategies that protect relationships and drive results.