Credit Manager Resourcs and Industry Trends
Blog Posts
Q4 Cash-Flow Crunch: Proactive Strategies for Credit Teams to Avoid Year-End Surprises
Q4 Cash-Flow Crunch: Proactive Strategies for Credit Teams to Avoid Year-End Surprises Introduction Every year, Q4 arrives with both anticipation and anxiety for businesses across the U.S. Sales targets climb, client spending surges, and the pressure to close the...
Technology Trends in Commercial Debt Recovery for 2026: AI, Automation & Human Touch
Introduction The financial landscape for U.S. businesses—especially across Minnesota and the Midwest—is transforming faster than most leaders anticipated. Rising interest rates, global supply chain volatility, and tighter credit terms have amplified one persistent...
Building Collaborative Partnerships Between Creditors and Collection Agencies: A New Growth Strategy
Introduction The world of commercial debt recovery is evolving rapidly, with credit management becoming increasingly complex. Businesses are navigating rising financial risks, changing regulatory landscapes, and the pressures of managing cash flow while maintaining...
Ethical Skip-Tracing: Respecting Privacy While Locating Hard-to-Find Debtors
Introduction Imagine facing a report littered with unpaid invoices, one especially glaring—a large debt from a client who’s dropped off the radar. Calls go unanswered, emails bounce, and every lead trails off into thin air. Many business owners, CFOs, and collections...
The Growing Importance of Financial Wellness Programs in Debt Recovery
Introduction Managing commercial debt and cash flow has become increasingly challenging in today’s fluctuating economic climate. Rising interest rates, supply chain disruptions, and dynamic market conditions have added layers of complexity for businesses trying to...
Ethical Debt Collection: Building Trust and Compliance in a Changing Industry
Introduction For decades, the debt collection industry has faced criticism for aggressive tactics often causing distress to consumers. Historically, practices like relentless phone calls, lack of transparency, and harsh negotiations eroded trust between creditors and...
Elevating Customer Experience in Debt Collection: Strategies to Build Trust and Boost Recovery Rates
Introduction Debt collection has undergone a significant transformation in recent years. What was once seen as an adversarial process is now making a shift toward a more customer-centric approach. Why? Because the traditional hardball tactics no longer align with...
Debt Collection in a Cookie-less Future: Retargeting Without Tracking
The cookie as we know it is crumbling. Once a cornerstone of digital advertising, third-party cookies are being phased out by major browsers, and the resulting changes are transforming the online marketing landscape. For heavily regulated industries like debt...
Understanding First Party vs Third Party Collections: What’s Right for Your Business?
Introduction Have you ever found yourself staring at unpaid invoices piling up on your desk, wondering if there's a better way to handle collections? You're not alone. Every business owner faces this challenge at some point, and the decision between handling...
AI vs. Human Agents in Collections: When Empathy Outshines Automation
Introduction Artificial Intelligence (AI) has revolutionized the collections industry, offering faster processes, sharper insights, and unmatched operational efficiency. From predictive algorithms that analyze behaviors to automation handling repetitive tasks and...