CCI offers a full range of collection services, delivered by a staff averaging more than ten years of experience. As an extension of your collection efforts, we have the know-how to bring your delinquent accounts current as quickly as possible. Select the service that's just right for your particular situation:
Pre-Collect Letter Services
Primarily for collection of small claims, CCI customizes a
series of two to four demand letters to your unique requirements and then sent
at intervals you request. The service is based on a flat fee depending on
the number of letters required in a series and total units purchased
annually. Pre-Collect Letter Service accounts remaining unpaid at the end
of a series may be, with your approval, rolled into our Full Collection
Service immediately.
Call or e-mail us for details and a price quote.
Full Collection Services
Our Full Collection Service is a phased system comprised of four distinct service levels. Debt escalates to the next service level until it is recovered.
Level 1: Free Demand
Fourteen Days of Free Demand
Time. Sometimes just a letter or two are required to gently nudge a
slow-pay. We do not charge for the letters and there are ZERO contingent
fees on payments received during the Free Demand Time Frame. Unsuccessful
claims are immediately redirected to our personal collection service at the
end of the period.
No accounts are accepted specifically for Fourteen Days of Free Demand Time only.
Level 2: Personal Presentation by Staff
With 10-25 years of experience, our collection professionals
know how to get your money. A senior CCI collector is your team
leader, working closely with you as an extension of your staff.
This individual is responsible for and can always be relied on
for answers to important questions, status updates and ideas for
improving recovery.
Level 3: Collection Attorney Network
A national and international network of bonded attorneys
specializing in commercial collections and collection litigation
will be utilized when letters and phone calls aren't successful.
We provide this level of service wherever the debtor may
be. Most agencies charge an administrative fee for doing this. Or
won't forward accounts under $5,000 at all. CCI forwards all claims
over $500 to the legal collection network, and there is no charge
until a recovery is made.
Level 4: Collection Bureau Network
We go the distance to help you recover more of your money. Small
recoveries add up over time. Rather than returning these claims as
complete write offs, we enlist the help of the many bonded
collection bureaus across the country belonging to the American
Collectors Association.
Most firms would simply return this
type of claim to you as too difficult to collect or costly to
handle.
Collection Procedures Consultation
Our collection pros have headed credit
departments in companies just like yours. They've walked in your
shoes; they know exactly the kind of problems you face. Their
advice and solutions can ease your burden and make your operations
more successful, even to the extent of helping you create new
policies.
For a free consultation to learn more
contact us.